1. KEY TERMS AND DEFINITIONS
1.1. Aspro — LLC "Aspro", TIN 7453223946, 454136, Russia, Chelyabinsk, ul. Molodogvardeytsev, 31, floor 8 (also referred to as the Licensor).
1.2. Account — a set of user data and files stored in a database and cloud file storage, accessible to an authorized Administrator and Account Users.
1.3. Administrator (Account Administrator) — any legal entity, sole proprietor, or individual with the right to use the Software for purposes related to business or other economic activities, including non-commercial activities (excluding personal, family, household, and similar purposes) (also referred to as the Licensee).
1.4. Software — the computer program "Aspro.Cloud," being an objective-form set of data and commands, including program code, a database, audiovisual works included by the Licensor in the said computer program, and documentation for its use. The Licensee's access to the Software (Software functionality) is provided through the Website.
1.5. Use of the Software — reproducing one copy of the Software or gaining access to the Software via remote internet access in accordance with the user (technical) documentation and this Agreement.
1.6. Website — the web page located at https://aspro.cloud on the internet.
1.7. Account User — a user registered by the Account Administrator who has logged into the Software at least once. A User may be a legal entity, sole proprietor, or individual with the right to use the Software for business or economic activities (excluding personal, family, household, and similar purposes) (also referred to as the Licensee).
1.8. Technical Support — measures carried out by the Licensor within established limits and scope to ensure the functioning of the Software, including informational and consultancy support.
1.9. Registration — the action of creating the Account Administrator's User Account in the Software, carried out in the manner provided for by the applicable license type.
1.10. Agreement — the document under which Aspro (or another authorized party) grants the End User the right to use the Software.
1.11. User Account — a record in the Software storing data that identifies the Account Administrator.
1.12. Account Settings Section — a restricted area of the Account allowing the Account Administrator to authorize new users, manage their profiles, and configure Account settings. Access to the personal account requires the unique login and password set by the Account Administrator during registration.
1.13. Trial Period — the period following Account registration during which the Licensor grants the Licensee and/or Account User the right to use the Software to explore its capabilities free of charge. Information on the duration of the free trial period is published by the Licensor at https://aspro.cloud.
1.14. Login — the unique name (alias) chosen by the Licensee during Registration, used for identification and access to the Account.
1.15. Guest Access — the Licensee's grant of access to the Software to third parties who have completed an invitation process from the specific Licensee, while the Licensee retains core functionality. The procedure for granting Guest Access is determined by the Licensor and is carried out using the Software's functionality.
1.16. API (Application Programming Interface) — an interface for interaction between the system and third-party applications through public methods published by the Licensor.
2. SUBJECT OF THE AGREEMENT
2.1. The Licensor hereby grants the Licensee the right to use the Software (simple non-exclusive license) within its functional capabilities, without the right to sublicense to third parties.
2.2. The Agreement is concluded at or before the moment of first use of the Software and remains in effect for the duration of the lawful use of the Software by the Account Administrator, within the term of the copyright thereon, provided that the requirements and restrictions set forth in the Agreement are observed.
2.3. Use of the Software includes:
2.3.1. Registration and creation of a User Account;
2.3.2. Editing information within the Account;
2.3.3. Interaction within the Software's information infrastructure;
2.3.4. Use of Software functionality within the scope of the purchased license type.
2.4. This Agreement is concluded at the moment of Account registration.
2.5. The Licensor grants the Licensee the right to use the Software in the manner provided by applicable Russian law and this Agreement.
3. COPYRIGHT AND TRADEMARKS
3.1. The Software is the result of intellectual activity and an object of copyright (computer program), regulated and protected by Russian intellectual property law and international law.
3.2. The holder of the full scope of exclusive rights to the Software is: LLC "Aspro", TIN 7453223946.
3.3. The algorithms and source code of the Software (including parts thereof) constitute the Licensor's trade secret. Any use thereof or use of the Software in violation of this Agreement constitutes an infringement of the Licensor's rights and is sufficient grounds for revoking the rights granted to the Licensee under this Agreement.
3.4. The Licensor warrants that it holds all rights to the Software necessary to grant them to the Licensee, including documentation for the Software.
3.5. This Agreement does not grant the Licensee any rights to use the trademarks or service marks of the Licensor and/or its partners.
3.6. The Licensee may modify, add, or delete Software files only in cases permitted by Russian copyright law.
3.7. The Licensee may not under any circumstances remove or obscure copyright, trademark, or patent notices contained in the Software.
3.8. The Agreement does not transfer ownership of the Software or its components — only the right to use the Software and its components in accordance with the terms of this Agreement.
3.9. The Licensee may not copy or distribute the Software or its components, or Accounts created on the basis of the Software, in any form, including in source code form, by any means, including renting or leasing. The Licensee is not permitted to use the Software in any manner that contradicts or results in a violation of this Agreement or applicable Russian law.
4. CONDITIONS OF USE AND RESTRICTIONS
4.1. Registration:
4.1.1. To use the Software, the Licensee must complete Registration, resulting in the creation of a unique User Account. To add Authorized Users, they must be registered in the Users section by completing the relevant form. The number of Authorized Users within a single Account is determined by the license type.
4.1.2. During registration, the Licensee or Authorized User independently selects a login (unique symbolic name for the account) and a password for account access. Aspro may prohibit the use of certain logins and may establish requirements for logins and passwords (length, permitted characters, etc.).
4.1.3. The Licensee or Authorized User is solely responsible for the security (resistance to guessing) of their chosen password and for maintaining its confidentiality. The Licensee is solely responsible for all actions/inactions (and their consequences) within or using the Software under their User Account, including cases of voluntary disclosure or failure to maintain the confidentiality of account access credentials to third parties under any terms. All actions within or using the Software under the Licensee's account are deemed to have been performed by the Licensee, except those occurring after Aspro has received a notice from the Licensee of unauthorized use of the Software under their account or any breach (suspected breach) of password confidentiality, submitted in the manner provided for in clause 4.10.1 of this Agreement.
4.1.4. The Licensor is not responsible for potential data loss or other consequences of any nature that may result from the Licensee's violation of the provisions of this section of the Agreement.
4.1.5. The Licensee understands and agrees that installing custom components into the Software, as well as reading, modifying, deleting, and creating data via API (application programming interface), is performed at the Licensee's own discretion and risk. Aspro does not control the functionality or content of services or resources accessed through such custom components or API, their compliance with applicable law, and is not responsible for the results of their installation or use, including the Software's functionality after installation. Aspro does not compensate for any damages caused by the use or inability to use any custom components or the information, services, and resources accessed through them.
4.2. Trial Period:
4.2.1. After registering an Account in the Software, the Licensor grants the Licensee the right to use the Software during the Trial Period.
4.2.2. The duration of the free trial period is published on the Licensor's website at https://aspro.cloud/prices/
4.2.3. The Licensor may unilaterally change the duration of the Trial Period, either increasing or decreasing it, without notifying the Licensee.
4.2.4. During the Trial Period, the Administrator has the right to use the Software without payment.
4.3. User Account:
4.3.1. A User Account is created individually within the Software.
4.3.2. The User may edit and add information about themselves, their organization, and employees, change their password, configure notifications, upload files, change time zone settings, and change their email address (login).
4.3.3. The User may modify information in their Account in accordance with the terms of this Agreement.
4.4. Promotions:
4.4.1. The Licensor may announce promotions and various events related to the use of the Software and/or Software functionality.
4.4.2. Information about promotions, their rules, and timeframes may be published on the Software's website page, the Licensee's account page, or sent to the email address provided at registration.
4.5. Mobile Version:
4.5.1. The mobile version of the Software is separately developed software (with separate code, designed for use on mobile devices).
4.5.2. The mobile version is a separately developed program and is provided to the Licensee "as is" in accordance with its functional characteristics.
4.5.3. Use of the Software on mobile devices is subject to the terms of this Agreement and applicable law.
4.5.4. The user interface and feature set in the mobile version may differ from the desktop version.
4.5.5. The mobile version of the Software is available on the following operating systems: iOS, Android.
4.5.6. The Licensee is solely responsible for the functional capabilities of their mobile device in connection with the use of the Software.
4.5.7. The copyright holder of the mobile version of the Software is the Licensor.
4.6. Notifications:
4.6.1. The Software sends notifications/push notifications (browser, mobile, and email) to the Licensee.
4.6.2. The Licensee receives push notifications in the form of pop-up messages.
4.6.3. Notifications may include, but are not limited to:
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Information on license status and payment due dates;
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Information on data created and modified within the system;
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Information on promotions, changed terms, programs, etc.;
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Warnings about potential threats related to unauthorized account use;
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Other information relating to the use of the Software.
4.7. The Account Administrator is granted the right to create one Account for one company based on one copy of the Software, with access provided exclusively to Authorized Users.
4.8. The Account Administrator is permitted, solely for the purpose of using the "Client Portal" module, to create one "Client Portal" section based on one copy of the Software within one additional Account that shares the same domain name, software core, and database as the primary Account.
4.9. The Account Administrator has account management rights, including but not limited to the right to:
4.9.1. Accept the Agreement and its new versions;
4.9.2. Issue instructions for personal data processing;
4.9.3. Initiate the deletion of the Account and Authorized Users and their data;
4.9.4. Grant Authorized Users Administrator status, which means (where the corresponding functionality exists) granting them all rights specified in this clause. Each Administrator has the right to independently and unilaterally (regardless of other Administrators) exercise the full scope of the corresponding authority.
4.10. Account Deletion:
4.10.1. The Account Administrator must immediately notify Aspro of any unauthorized access to the Software using their User Account and/or any breach (suspected breach) of password confidentiality. For security purposes, the Account Administrator must independently log out securely (using the "Sign out" button) at the end of each session. Aspro is not responsible for potential data loss or other consequences of any nature that may result from the Account Administrator's violation of the provisions of this section.
4.10.2. Aspro may activate a block on the User Account (temporary restriction of Account access) in the following cases:
A. Violation by the Account Administrator and/or Account User of the terms of the Agreement or related documents;
B. Non-use of the Software for 45 (forty-five) calendar days under the "Free" license. Non-use means the absence of logins by the Administrator or Users within 45 (forty-five) days of the last login;
C. Non-use of the Software for 45 (forty-five) calendar days following the expiration of a paid License, regardless of the selected plan. Non-use means the absence of logins by the Administrator or Users within 45 (forty-five) days of the last login;
D. Failure to delete user data incompatible with a lower license type in accordance with clause 5.15 of this Agreement.
4.10.3. Access to a User Account blocked under subclause C of clause 4.10.2 of this Agreement may be restored by purchasing a paid license with functionality no less than that required for the blocked Account to operate.
4.10.4. Aspro reserves the right to delete the Account and all data 30 (thirty) calendar days after the User Account is blocked, with no possibility of recovering any data related to the Account and User Account. The domain name of the deleted Account then becomes available for assignment to other Accounts.
4.10.5. The Account Administrator has the right (where the corresponding functionality exists) to initiate the Account deletion process and bears sole responsibility to the End User for initiating the Account deletion process and for deleting any data contained therein.
4.10.6. After the Account deletion process is initiated, the Account will be deleted with no possibility of data recovery, no later than 30 (thirty) calendar days thereafter.
4.10.7. The Account deletion process may be postponed (or cancelled) at the Licensee's request to the Licensor's technical support via email at support@aspro.cloud or by other means, exclusively prior to the completion of the Account deletion process.
4.11. The Account Administrator understands and agrees that all actions performed by Authorized Users within or using the Software are deemed to have been performed by the Account Administrator, who bears responsibility for such actions.
4.12. The Account Administrator is not permitted to use the Software in any manner that contradicts or results in a violation of applicable Russian law.
4.13. Aspro does not provide the Account Administrator with communication services, does not organize access to information systems of information and telecommunications networks, including the internet, and does not engage in the reception, processing, storage, transmission, or delivery of electronic communications.
5. LICENSE TYPES AND FEATURES
5.1. The Licensee may independently select the applicable license type.
5.2. License types listed on the Licensor's website at: https://aspro.cloud/prices/ constitute an integral part of this Agreement.
5.3. Under the "Free" license, the Administrator has the right to use the Software for evaluation purposes for an unlimited period.
5.4. Under the "Start," "Team," "Business," and "Corporation" licenses, and only for the duration of their validity, the Administrator has the right to use the license extension for additional Authorized Users in the number provided by the purchased extension.
5.5. Under the "Start," "Team," "Business," and "Corporation" licenses, and only for the duration of their validity, the Administrator has the right to use the license extension for additional File Storage in the amount provided by the purchased extension.
5.6. Under the "Team," "Business," and "Corporation" licenses, and only for the duration of their validity, the Administrator has the right to use the "Inventory Management" module extension.
5.7. Under the "Team" license, and only for the duration of its validity, the Administrator has the right to use the "Team" license extension — Profit & Loss Report.
5.8. Under the "Start," "Team," and "Business" licenses, and only for the duration of their validity, the Administrator has the right to use the "Business Processes" module extension in the number of additional "Business Process" units provided by the purchased extension.
5.9. Under the "Corporation" license, and only for the duration of its validity, the Administrator has the right to use the "Corporation" license extension for additional External Users in the number provided by the purchased extension.
5.10. Under the "Team," "Business," and "Corporation" licenses, and only for the duration of their validity, the Administrator has the right to use the "Payroll" module extension.
5.11. Under the "Team" and "Business" licenses, and only for the duration of their validity, the Administrator has the right to use the "Multi-Currency" module extension.
5.12. Under the "Free," "Start," "Team," "Business," and "Corporation" licenses, and only for the duration of their validity, the Administrator has the right to use the "Telegram" Marketplace application extension.
5.13. The Account Administrator is provided with the ability to switch from one license type to another.
5.13.1. To switch to a lower license type (compared to the previous one), the Account Administrator pays for the new period starting from the expiration date of the previous license type. The transition to the new license type occurs automatically upon expiration of the previous license type, and the Account Administrator must independently disable any functionality that is incompatible with the selected license type; otherwise, the transition to the new license type will not be possible.
5.13.2. To switch to a higher license type (compared to the previous one), the license duration is automatically recalculated based on the new daily rate, in accordance with the Licensor's pricing.
5.14. The Account Administrator is provided with the ability to change license extensions.
5.14.1. The Account Administrator may disable a selected license extension only from the expiration date of the current active and paid license type.
5.14.2. Enabling a selected license extension takes effect immediately upon payment by the Licensee, for the duration of the current license type.
5.15. The license term is calculated from the date of conclusion of the Agreement, except for the "Free" license, whose term is calculated from the date of User Account creation.
5.16. When purchasing a license during the validity period of a license of the same type, the term of the new license will be calculated from the expiration date of the previous one; when purchasing licenses of different types, their terms are calculated in accordance with the transition rules set out in clause 5.13 of the Agreement.
5.17. Upon expiration of the license, a new license from the list specified in clause 5.2 of the Agreement must be purchased to continue using the Software. The term of the new license and the corresponding extension will be calculated from the date of receipt of payment for the new license and extension.
5.18. Upon expiration of the license or Trial Period, if the Account Administrator wishes to use the Account under a lower license type, including the "Free" license, the Account Administrator must independently delete user data incompatible with the functionality of the lower license type in order to avoid a User Account block in accordance with this Agreement.
5.19. Aspro may unilaterally change license fees and license types at any time, archive them, and discontinue their sale, by notifying the Licensee no less than 14 (fourteen) calendar days before such changes take effect, via notification in the personal account and/or by email to the address specified in the User Account credentials and/or by updating the "Pricing" section on the Licensor's website at https://aspro.cloud/prices/, which shall constitute proper notice from Aspro.
5.20. Aspro may, with respect to any license types, including archived ones, change the Software's functionality, including modifying interfaces, expanding or reducing the set of features or limitations (number of users, disk volume, etc.), by posting the relevant information on Aspro's official website at https://aspro.cloud.
5.21. The Licensor's liability for actual proven total damages, to the extent permitted by applicable law, shall under no circumstances exceed 100 (one hundred) rubles.
5.22. The Licensor's fee depends on the license selected by the Licensee.
5.23. Payment is made within the billing period specified in the payment invoice.
5.24. Payment for the license is made by way of full prepayment.
5.25. The Licensee may pay for the license for several billing periods at once.
5.26. Payments under this Agreement are made in Russian rubles.
5.27. In the event of early termination of this Agreement for any reason, the amount paid for the license is non-refundable.
5.28. The Licensee's payment obligations are deemed fulfilled on the date the funds are received in full in the Licensor's bank account. In the case of payment via electronic payment instruments — at the moment the electronic receipt is issued.
6. RIGHTS AND OBLIGATIONS OF THE PARTIES
6.1. The Licensor has the right to:
6.1.1. Suspend access to the Software pending receipt of payment, except when the Licensee uses the Software under the "Free" license type;
6.1.2. Terminate the Agreement and/or deny the Licensee the right to use the Software in the event of payment delays by the Licensee;
6.1.3. Release new versions and updates of the Software and establish the terms of their provision to the Licensee, technical support, and maintenance;
6.1.4. Unilaterally amend this Agreement by issuing new versions, notifying Licensees by publishing the new changes on the website https://aspro.cloud no later than 14 (fourteen) days before the date such changes take effect. Continued use of the Software by the Licensee after amendments and/or additions to this Agreement constitutes the Licensee's acceptance of and agreement to such amendments and/or additions;
6.1.5. Unilaterally change license types and license fees by posting a new list on the website at https://aspro.cloud/prices/ and/or by notification in the personal account and/or by email to the Licensee, no later than 14 (fourteen) days before the effective date of such changes.
6.1.6. Request documents confirming the lawfulness of the Licensee's activities, where the Licensee is a legal entity or sole proprietor (or their representatives).
6.2. Refuse to perform the Agreement by terminating access to the Software in full or in part, including but not limited to the following cases:
A. Violation by the Account Administrator of the terms of use of the Software established by the Agreement;
B. Termination or change in the terms of provision by third parties of third-party software, services, and technologies used for the functioning of the Software;
C. Changes in applicable law or regulatory acts of government authorities affecting Aspro and/or its affiliates, as a result of which providing access to the Software becomes impossible or excessively burdensome;
D. Occurrence of force majeure circumstances.
6.3. The Licensee has the right to:
6.3.1. Perform any actions related to the use of the Software in accordance with its intended purpose, namely:
6.3.1.1. Hold an unlimited number of Accounts. At the same time, only one Account is registered under one license type.
6.3.1.2. Use all functionality of the Software available under the current license type;
6.3.1.3. Provide access to information generated through the use of the Software for the purpose of generating consolidated reports;
6.3.1.4. Upload and store information on the Licensor's servers in the manner and volume provided by the license;
6.3.1.5. Upon registration of each Account, receive a Trial Period to explore the Software's capabilities and select the optimal license type, subject to the terms of the Trial Period set out in clause 4.2 of this Agreement;
6.3.1.6. Switch from one license type to another (subject to technical feasibility and the Account's compliance with the limitations of the selected license type);
6.3.1.7. Switch from one license extension type to another (subject to technical feasibility and the Account's compliance with the limitations of the selected license extension type);
6.3.1.8. Grant third parties the right to use the Software within the Licensee's Accounts without granting them a sublicense, provided that the total volume of access rights granted by the Licensee does not exceed the limitations specified in the license type purchased by the Licensee from the Licensor;
6.3.1.9. Submit proposals for optimizing the Software's operation;
6.3.2. Receive access to updates and new versions of the Software upon their release;
6.3.3. Invite employees, contractors, partners, and/or other third parties to participate in the Software by granting them Guest Access or registering a user in their Account.
6.4. The Licensee is obligated to:
6.4.1. Use the Software only within the rights and in the manner provided for in this Agreement;
6.4.2. When selecting a paid license, make payment under this Agreement in accordance with its terms.
6.4.3. When selecting a license extension, make payment under this Agreement in accordance with its terms.
6.4.4. Where the Licensee is a legal entity or sole proprietor (or their representative), provide information about the organization's activities at the Licensor's request.
6.4.5. At the Licensor's request, provide information about the activities of its employees where such activities lead to or may lead to a violation of applicable law.
6.4.6. Immediately notify the Licensor of any unauthorized access to the Software using their account and/or any breach (suspected breach) of password confidentiality.
6.5. The Licensee is prohibited from:
6.5.1. Decompiling, disassembling, or modifying the program code or database, or performing derivative works on the Software in whole or in part;
6.5.2. Reproducing the Software on hardware resources (servers and other workstations);
6.5.3. Transferring the right to use the Software to other Licensees and/or third parties under a sublicense agreement or by any other means;
6.5.4. Using the Software for the purpose of obtaining the program code or database structure intended for creating a similar program;
6.5.5. Uploading malware or otherwise causing harm to the Licensor and/or other Users;
6.5.6. Uploading extremist, pornographic, or dignity-degrading materials, as well as information that offends religious feelings, incites national or other hatred, calls for violence, overthrow of the existing state authority, promotes immoral lifestyles, encourages suicide, or other materials prohibited by applicable Russian law;
6.5.7. Using the Software in any manner that contradicts or results in a violation of applicable Russian law;
6.5.8. Publishing the Software;
6.5.9. Distributing copies of the Software or any part thereof.
7. USE RESTRICTIONS
7.1. The Account Administrator and/or Authorized Users may not perform actions that could:
A. Disrupt the functioning of Aspro's equipment and network;
B. Impair the operation of the Software or limit other users' ability to use the Software;
C. Gain unauthorized access to the Software or to Aspro's information, computing, and network resources;
D. Cause or threaten to cause harm to third parties, including by posting information and links to resources whose content violates applicable Russian law.
7.2. The Account Administrator is not provided with the ability to modify the Account's design or appearance.
7.3. The Account Administrator independently ensures the availability of equipment meeting the technical requirements for using the Software and internet access.
7.4. The Account Administrator warrants that they hold all necessary rights to all data, computer programs, or services used in connection with the Software, and that such actions do not infringe third-party rights.
7.5. The Account Administrator may not use the Software in ways other than those specified in the Agreement, and may not copy, sell, or resell the Software or access to it, except where the Account Administrator has received such permission from Aspro.
8. TECHNICAL SUPPORT
8.1. The procedure and conditions for technical support are described in the Regulations published on the internet at https://aspro.cloud/about/sla/en/
9. VALIDITY, AMENDMENT, AND TERMINATION OF THE AGREEMENT
9.1. For all matters not regulated by this Agreement, the parties shall be governed by applicable Russian law.
9.2. Aspro may unilaterally amend the terms of this Agreement by publishing the amended text on the internet at https://aspro.cloud/about/eula/en/. By continuing to use the Software, the Account Administrator confirms their acceptance of the Agreement as amended at the time of actual use.
9.3. Upon termination of the Agreement, the Account Administrator must completely cease use of the Software.
9.4. The Account Administrator agrees that all claims and disputes related to the use of the Software shall be resolved on an individual basis.
9.5. If a competent court finds any provision of this Agreement invalid, the Agreement shall continue in force in all other respects.
9.6. This Agreement applies to all updates provided to the Account Administrator, unless a new agreement or amendments to the current agreement are presented for review and acceptance at the time of the Software update.
10. TERRITORIAL SCOPE OF THE AGREEMENT
10.1. This Agreement applies within the Russian Federation and within the territories of other countries.
10.2. The Agreement is concluded and governed in accordance with Russian law.
10.3. The Agreement is concluded for an indefinite term. Grounds for refusal/termination are provided by applicable Russian law and this Agreement.
10.4. All disputes and disagreements arising from this Agreement shall be resolved by the parties through a pre-trial claims procedure, with a response period of 14 (fourteen) calendar days from the date of receipt of the claim by the relevant party; if no agreement is reached within that period, disputes shall be referred to the Arbitration Court of the Chelyabinsk Region.
11. PERSONAL DATA PROCESSING TERMS
11.1. By accepting the terms of this Agreement, the Licensee, in accordance with Federal Law No. 152-FZ "On Personal Data" of July 27, 2006, acting freely, of their own will and in their own interest, consents to the provision of their personal data. The Personal Data Processing Policy is published on the Licensor's website at https://aspro.cloud/about/privacy/en/.
12. LIMITED WARRANTY AND LIABILITY
12.1. The Software is provided "as is" and Aspro does not warrant that all its functional capabilities will meet the expectations of the Account Administrator and Account Users or will be applicable for any specific purpose.
12.2. Aspro does not initiate or control the placement by the Account Administrator of any information during the use of the Software, does not influence its content or integrity, and at the time of such information being posted does not and cannot know whether it infringes any legally protected rights and interests of third parties, international treaties, or applicable Russian law.
12.3. Aspro shall not be liable to the Account Administrator for any damages, loss of revenue, profit, information, or savings related to the use or inability to use the Software, including in cases where the Account Administrator has provided prior notice of the possibility of such damages, or pursuant to any third-party claim.
12.4. If errors are discovered during the use of the Software, Aspro will take measures to correct them in the shortest possible time. The parties agree that an exact timeframe for error resolution cannot be established, as the Software interacts closely with third-party software, operating systems, and the Account Administrator's computer hardware, and the resolution of issues does not depend solely on Aspro.
12.5. In the event of a violation of the Software's terms of use by the Account Administrator or Account User, Aspro may at its discretion and without prior notice take measures aimed at identifying and stopping the violation, including:
12.5.1. Blocking and/or deleting the User Account in the manner provided for in clause 10.4 of this Agreement;
12.5.2. Restricting the right to technical support and Software updates.
For the purpose of verifying the Account Administrator's compliance with the terms of the Agreement, and identifying, preventing, and limiting actions that violate the terms of the Agreement, Aspro uses technical means of copyright protection.
12.6. Violation of the terms of this Agreement by the Account Administrator and/or Account User entails liability provided for by applicable Russian law.
13. FORCE MAJEURE
13.1. The parties are released from liability for failure to perform or improper performance of their obligations under this Agreement in the event of force majeure circumstances, as well as other circumstances beyond the parties' control that could not have been foreseen at the time of conclusion of this Agreement and could not have been prevented by reasonable means.
13.2. The circumstances referred to in clause 13.1 of this Agreement include: terrorist acts, strikes, epidemics, earthquakes, floods, other natural disasters, acts of government authorities directly affecting the subject matter of this Agreement, and other events that a competent authority recognizes and declares as force majeure and that directly prevent the parties from fulfilling their obligations under the Agreement.
13.3. The party affected by force majeure circumstances must immediately notify the other party of the occurrence, type, and possible duration of such circumstances. If this party fails to notify the other of the force majeure circumstances, it forfeits the right to invoke them.
13.4. The occurrence of force majeure circumstances, subject to compliance with the requirements of clause 13.3 of this Agreement, extends the time for performance of obligations by a period generally corresponding to the duration of the force majeure event and a reasonable period for its resolution.
14. CONTACT INFORMATION AND NOTICES
14.1. Aspro recognizes the Account Administrator as the appropriate contact person on behalf of the End User.
14.2. Inquiries regarding the terms of the Agreement and Technical Support are accepted via the online chat published on the internet at https://aspro.cloud.
14.3. Aspro may send the Licensee legally significant communications through the following channels:
14.3.1. Via notification in the Account's personal account;
14.3.2. Via the Account Administrator's contact email address. The Account Administrator must ensure the accuracy and currency of their email address in the User Account. Aspro is not responsible for the inability to receive legally significant communications if the email address is incorrectly specified or absent.
LLC "Aspro"
TIN 7453223946, OGRN 1107453010213
454136, Chelyabinsk, ul. Molodogvardeytsev, 31, floor 8;
Tel: 8 (800) 101-08-31 / 8 (495) 120-10-32